Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check In/Check Out times, Pets Policy, and much more. For additional details, please contact us.

ID Requirement
For security purposes, valid photo identification (passport) is required at check-in.

Minimum check in age
18 years old

Check In/Out

  • Check in time 1400hrs
  • Check out time 1100hrs
  • Early check in surcharge of SGD $30 applies between 0700 - 1100hrs, subject to availability
  • Late check out surcharge of SGD $20/hour applies between 1300hrs to 1800hrs
  • After 1800hrs, full day rate applies

Child Policy
  • Guest under the age of 6 years are considered child
  • No extra charge for child without additional bedding
  • Breakfast free for child under 6 years of age if accompanied by paying adult
  • Regular adult breakfast charges applies for child above 6 years old
  • Minimum check in age for stay alone child is 14 years of age
  • No baby cot available

Occupancy Policy
Due to strict Singapore Fire Safety Code, please adhere to the occupancy limits as displayed below for the respective room types:
  • Standard Double: 2 Adults
  • Standard Twin: 2 Adults
  • Superior Double: 2 Adults
  • Superior Twin: 2 Adults
  • Superior Double (City View): 2 Adults
  • Superior Twin (City View): 2 Adults
  • Superior (Balcony): 2 Adults
  • Premier: 2 Adults
  • Premier (Balcony): 2 Adults
  • Triple: 3 Adults
  • Family (Balcony): 4 Adults

Breakfast
Breakfast is available at both level 1 (Non-Halal) and 4 (Halal) respectively.
  • Breakfast hours are 6:30am to 10:30am
  • Breakfast free for child under 6 years of age if accompanied by paying adult
  • Regular adult breakfast charges applies for child above 6 years old

Swimming Pool & Gym
Use of the pool and gym is restricted exclusively to hotel guests. Please note that there is no life guard on duty.
  • Proper attire is required for pool and gym use
  • Pool hours are 7am – 9pm

Smoking
  • Strictly no smoking within the guestrooms

  • Designated smoking areas are located within the hotel vicinity, such as
    - 1st Floor Riverside Boardwalk
    - 1st Floor Public Plaza
    - 4th Floor Sky Terrace

Other terms and conditions of stay:
  • - No pets allowed
  • - No DURIAN (even if packed and sealed in airtight containers) allowed

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